Privacy Policy
Last updated: January 1, 2025
Introduction
Rochester IBC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rochesteribc.com or use our services. Please read this policy carefully.
Information We Collect
Personal Information
When you submit a form on our website, we may collect the following information:
- First and last name
- Email address
- Phone number
- Company name
- City, state/province, and postal code
- Product and service preferences
- Message content
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this information as "Device Information."
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Process orders and manage customer relationships
- Communicate with you about products, services, and promotions
- Improve and optimize our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To trusted service providers who assist in operating our website and conducting our business
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, though some features of the website may not function properly without them.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@rochesteribc.com
- Address: 145 Commerce Dr, Rochester, NY 14623